Terms of Service
Please read these terms carefully before using Rate Collect's services.
Last updated: January 1, 2024
1. Acceptance of Terms
By accessing and using Rate Collect's invoice management and payment collection platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Rate Collect provides a cloud-based platform for invoice management, payment collection, and financial analytics. Our service includes but is not limited to invoice creation, payment processing, customer management, reporting, and integration with third-party systems.
3. User Accounts
To access certain features of our Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
4. Acceptable Use
You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Transmit harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Service
- Use the Service to send spam or unsolicited communications
5. Payment Terms
Our Service is provided on a subscription basis. Payment terms include:
- Subscription fees are billed in advance on a monthly or annual basis
- All fees are non-refundable unless otherwise specified
- We may change our pricing with 30 days' notice
- Failure to pay may result in service suspension
- You are responsible for all applicable taxes
6. Data and Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices. You retain ownership of your data, and we will not use your data for purposes other than providing the Service unless you consent otherwise.
7. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Rate Collect and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks may not be used without our prior written consent.
8. Service Availability
We strive to maintain high service availability but cannot guarantee uninterrupted access. We may perform maintenance, updates, or modifications that may temporarily affect service availability. We will provide reasonable notice of planned maintenance when possible.
9. Limitation of Liability
In no event shall Rate Collect, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
10. Indemnification
You agree to defend, indemnify, and hold harmless Rate Collect and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).
11. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. Upon termination, your right to use the Service will cease immediately.
12. Governing Law
These Terms shall be interpreted and governed by the laws of Saudi Arabia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
13. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@ratecollect.com
Address: Riyadh, Saudi Arabia
Phone: +966 XX XXX XXXX